Winning in the Workplace with
Positive Communication

• Learn the keys to establishing rapport and developing strategic relationships.
• Understand the impact of nonverbal communication and how to use it appropriately.
• Learn how gender, generational, and personality differences affect communication.
• How to use assertive communication techniques to achieve desired results.

Motivate or Manage Out:
How to Handle Challenging Employees

• Identify root causes of performance problems and learn why employees won't perform.
• Learn how to effectively motivate even the most difficult of personality types.
• Master feedback models that will produce results.
• Learn when and how to terminate so it is legally defensible.

Five Dysfunctions of a Team

• ½ to Full Day Workshop for intact teams
• Based on Patrick Lencioni’s bestselling book, The Five Dysfunctions of a Team
• The same team building lessons that Patrick Lencioni himself has delivered to hundreds of intact teams.
•  Learning experience will help any team take its first steps towards greater cohesiveness and productivity
• Using powerful exercises, teams will make significant progress in each of the five fundamentals:  
Trust • Conflict • Commitment • Accountability • Results

Emotional Intelligence Skills Assessment
(EISA)

• Dynamic workshop designed to introduce EI into any organization
• Quickly and accurately measure emotional intelligence
• Provide a framework for discussion, coaching, and growth
• A complete workshop in a full or 1.5 day format
• Developed in partnership with MGS, the EISA is a 50-item assessment measuring individual’s EI on five scales:  Perceiving, Managing, Decision Making, Achieving, and Influencing

Leadership Practices Inventory (LPI)

• Bestselling and most trusted leadership tool of its generation
• Approaches leadership as a measurable, learnable, and teachable set of behaviors
• 360 degree leadership assessment tool
• Measures leadership competencies, guides them through the Five Practices of Exemplary Leadership Model to real-life organizational challenges.
• 3 to 4 hour LPI workshop

Leadership Challenge Workshop

• Builds on and deepens a Leader’s results on the LPI 360 Assessment
• Powerful 2 or 3 days learning program grounded in the Five Practices of Exemplary Leadership
• Five Practices are:  Model the Way, Inspire a Shared Vision, Challenge the Process, Enable Others to Act, and Encourage the Heart
• Participants Encounter an experiential learning process in four stages:  Experience, Identify, Generalize, and Apply

It’s Okay To Be The Boss

• Full day workshop on eight back-to-basics management techniques
• Manage everyday and conduct effective regular one-one-ones with direct reports and others
• Talk like a performance coach and communicate clearly and effectively
• Work effectively with each direct report individually and acknowledge their strengths and weaknesses
• Create an environment that holds employees accountable
• Make expectations of employees clear by telling people what to do and how to do it
• Monitor, measure, and document employee performance
• Solve small problems before they become big problems
• Tie rewards to performance

Overcoming the Tyranny of the Urgent

• Master the most critical principles of time management.
• Learn to work more efficiently by identifying time wasters.
• Develop a practical time management system and prioritization system.
• Learn to say no to the good and yes to the great.